INTRODUCTION

Welcome to www.sblnr.com. These General Terms and Conditions govern your access to and use of our website and services, as well as the sale of our products. By accessing or using our website, placing an order, or purchasing products, you agree to be bound by these terms and conditions.

PART I. GENERAL TERMS OF USE (GTU)

1. Acceptance of the Terms of Use

By using www.sblnr.com, you agree to these General Terms of Use. If you do not agree, do not use the site.

2. Intellectual Property

All content on the site, including text, graphics, logos, and images, is our property or the property of our content suppliers and is protected by international copyright laws.

3. User Obligations

You agree to use the site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the site.

PART II. GENERAL TERMS AND CONDITIONS OF SALE (GTCS)

1. Product Information

The products available for sale are those described on the Site. We take great care to ensure that all details and prices are accurate.

2. Orders

Placing an order on the Site constitutes an offer to buy the products. All orders are subject to acceptance by us.

3. Prices and Payment

All prices are listed in euro. As www.sblnr.com is currently operating under a VAT exemption scheme, prices do not include Value Added Tax (VAT). The total cost of the order will be the price of the products ordered plus any delivery charges. Payment must be made immediately over the Internet unless otherwise specified. We accept various forms of payment as indicated on the site. You confirm that the credit/debit card or payment method that is being used is yours and that all details you provide to us are complete, correct, and that you have authorized funds sufficient to cover the cost of the goods.

4. Delivery

4.1 Delivery Scope

We provide international shipping to a wide range of countries. To see if we deliver to your location, please refer to the list of available countries when you enter your address details during the order process. If your country does not appear in the list, we encourage you to reach out to our customer service team for additional support and potential solutions.

4.2 Delivery Charges

Delivery charges will vary depending on the destination, size, and weight of your order. The total delivery cost will be calculated and displayed at checkout before you complete your order.

4.3 Delivery Times

The time it takes for your order to reach you can vary significantly depending on your location and the shipping provider selected. We work with a range of carriers to offer the best balance of speed and cost, ensuring your order is delivered as promptly as possible. Once you've selected your shipping destination and method during the checkout process, you'll be able to see an estimated delivery timeframe. Please note that this is an estimate and actual delivery times may vary based on factors beyond our control, such as customs delays or operational issues with the delivery service.

4.4 Customs, Duties, and Taxes

Orders shipped outside of French territories  may be subject to import taxes, customs duties, and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties, and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; www.sblnr.com has no control over these charges, nor can www.sblnr.com predict what they may be.

4.5 Tracking

Once your order is dispatched, we will provide you with a tracking number. You can use this number to track your order's progress.

4.6 Delivery Issues

If you experience any issues with delivery, such as not receiving your order within the estimated time frame or receiving damaged goods, please contact us immediately. We will work with you and our shipping partners to resolve the issue.

5. Right of Withdrawal and Returns

5.1 Right of Withdrawal

As a consumer, you have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire 14 days after the day on which you, or a third party other than the carrier and indicated by you, acquire physical possession of the goods. To exercise the right of withdrawal, you must inform us at contact@sblnr.com of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post or e-mail).

5.2 How to Return

To return the product, you should securely package the item(s) and include all original packaging, tags, and any accompanying materials. Please send the item(s) to the address provided by our customer service team. Note that you will bear the direct cost of returning the goods unless otherwise stated or agreed upon.

5.3 Condition of Returned Items

Items must be returned unused, in the same condition as you received them, and with the original packaging, tags (which must not have been removed), and any accompanying materials. We reserve the right to refuse a return and not issue a refund if the item comes back in a condition that indicates it has been used, worn, or damaged, or if the tags have been removed. It is crucial that the item retains its original tags and packaging to ensure it can be returned in a saleable condition.

5.4 Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

5.5 Exchanges

We only replace items if they are defective or damaged upon arrival. If you need to exchange it for the same item, send us an email at jo-anna@sblnr.com and send your item to the address provided by our customer service.

GENERAL PROVISIONS

1. Modifications to the General Terms and Conditions (GTC)

We reserve the right to make changes to our site, policies, and these GTC at any time. Your continued use of the site will signify your acceptance of any adjustment to these terms.

2. Governing Law and Jurisdiction

These GTC are governed by the laws of the jurisdiction where the business is located, without regard to its conflict of law provisions.

3. Contact Information

For any questions about these GTC, please contact us at contact@sblnr.com.

4. Disclaimer

We do not guarantee that the results obtained from the use of our service will be effective, reliable, or accurate.

5. Personal Data

To understand the processing of personal data and cookies by www.sblnr.com, customers are invited to refer to the Privacy Policy, accessible on the website. After each visit to the Site, customers should not forget to log out of their profile to ensure the confidentiality of their data is preserved.

Article: Warranty

The Products offered comply with current French legislation. All Products benefit from the legal regime of the warranty of conformity provided for in articles L217-4 and following of the Consumer Code, as well as the warranty against hidden defects from articles 1641 and following of the Civil Code. Should a product be found non-compliant or have hidden defects, the customer is entitled to the legal remedies provided under these regulations.