FAQs
WHERE CAN I BUY SABLE NOIR?
sable noir® is sold exclusively on www.sblnr.com.
WHAT SIZE SHOULD I BUY?
Please refer to our size chart to find your measurements. For fit or style assistance, please reach out to our customer care at jo-anna@sblnr.com who will gladly assist.
HOW DO I CARE FOR MY SWIMSUIT?
To increase the longevity of your Sable noir swimsuit, we recommend that you follow the care instructions here.
WILL MY BRIGHT COLORS FADE OVER TIME?
Whilst we do what we can to ensure the colours of our swimsuits are long lasting, please bear in mind that neon colours may fade over time. This is not a manufacturing defect.
WHAT PAYMENT OPTIONS DO YOU ACCEPT?
We accept Visa, MasterCard and American Express. You can also choose to pay with Stripe.
ARE SABLE NOIR PRODUCTS VEGAN FRIENDLY AND CRUELTY- FREE?
Sable noir is a fully cruelty-free.
HOW IS SABLE NOIR PRACTICING SUSTAINABILITY?
At Sable noir, we are committed to the highest ethical standards and legal compliance in all aspects of our business and product supply chain. We only work with suppliers and vendors who we believe in and share our commitment to sustainability, accountability and transparency.
To read about our values and sustainability journey, please click here.
ARE YOUR FACTORY WORKERS PAID A FAIR WAGE? ?
All of our warehouse and factory workers are ensured fair wages, safe environments and healthy working conditions.
WHAT SHIPMENT METHODS DO YOU OFFER?
We ship all our orders with La Poste.
WHEN WILL I RECEIVE MY ORDER?
Shipments are arranged by Sable noir Monday to Friday from 9:00 to 14:00 (excluding major holidays). Orders placed during the weekend will be processed starting from the next Monday morning.
MY PACKAGE IS MISSING. CAN YOU HELP?
Please contact us if you have not received your delivered order or it has been lost in transit by the carrier and we would be happy to assist.
CAN YOU HELP WITH A DAMAGED PRODUCT?
We apologize that you received a damaged item. Please send a photo of the damaged product to jo-anna@sblnr.com with your information and we would be happy to help you with a resolution.
If you can’t find the answer you’re after in our FAQs, feel free to get in touch with us via the contact page.
Many thanks,
The sable noir® team
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